FAQ

 
  • Login to your account on our website before clicking on any coupon / offer. i.e Activate Cashback/Activate Reward
  • Add products / services in cart only after you visit store by clicking any link from our website.
  • Do not use any other coupon code apart from what’s mentioned on our website
  • There are some merchants doesn’t allow to pass-on cashback/Rewards to user in any way, like Amazon,paytm (no cashback/rewards will be added)
  • Do not use Ad blockers/ browser extensions as they prevent tracking of cashback or sale.
In addition to the discounts for online shopping using coupons and offer listed on our webite, we also give you an option of earning extra cashback on your online shopping. Stores that have additional cashback can be identified by looking for labels besides coupon title like ‘+ Upto 5% Cashback’ or ‘+ Flat Rs. 100 Reward’ etc. This cashback amount can be transferred to your bank account as hard cash. You may also redeem cashback for gift vouchers from favourite stores.
Stores like flipkart, paytmmall and few more allow cashback earned from orders placed with them to be used for gift vouchers only. To make this difference easily, cashback type is used as reward. Also, the referral amount you earn by referring your friends is termed as reward. This reward amount can be redeemed for gift vouchers from favorite stores.
Pending – When you place an order via our website with any stores, within 72 hours your transaction is captured and updated as “pending”.
The cashback process is such that we have to wait for the store to confirm to us that the purchase was not returned or exchanged. Some stores also use this time to validate that the sale has met conditions for earning of cashback. We constantly work with stores to reduce this wait period. However, just to be on the safe side we inform you that it may usually take 4-8 weeks for a transaction to be confirmed.
It can take upto 72 hours for us to get your transaction tracked. In case your transaction is not tracked even after 72 hours, please click here and file a Missing Cashback Claim for the transaction which was Not Tracked. Please note, stores accept claims for cashback not tracked cases only till 10th day from the purchase date.
No, the cashback / reward in your account never expires. It’s your money and you can withdraw / redeem it anytime.
No, there is absolutely no cost or fees applicable to withdrawing your balance.
Earn cashback upto minimum threshold for withdrawal / redemption. When your cashback exceed the minimum withdrawal threshold, you can redeem it by;
  • Cashback – Bank transfer and Gift voucher
  • Reward – Gift voucher from your choice of store
It takes upto 3 business days for us to process redemption request.
  • Bank – Rs. 150
  • Gift Voucher (Rewards) – Rs. 100
You can earn 50 rewards bonus amount for each friend that signs up using your referral code/Link and fulfils the requirements related to the referral. There are no caps on the number of friends that you can refer, so you can potentially earn an unlimited amount of reward for referring friends to our website.  

more friends!

more cashback!

invite friends & get 10% of each of their cashback learn more  
  • Referral link / code must be used during signup
  • Verify your email address in case of normal singup
  • Verify your mobile number
  • Make at least one transaction
  • It will be eligible after your total save/cashback/rewards value has reached 50 and the network confirms the sale, usually 30+ to 45 days
Usuallly, it takes upto 72 hours for us to track and reflect your transaction in your dashboard. If it has already been 72 hours and yet it’s not reflecting in your dashboard, you can create missing cashback claim. Raise missing cashback claim by mentioning all information for us to track your claim.
If it is over 20 days since your transaction, then I’m afraid that we can’t normally accept up your claim. This is a rule imposed on us by the affiliate networks, who frequently won’t handle claims much older than this.
If your cashback claim has been rejected then we’re really sorry, but there is very little we can do. When cashback claims are rejected, we may not be informed of the reason. Frequently however, the reason is that the merchant has already paid your cashback as commission to another website or tracking issue due to adblock, incorrect cookie setup etc. It may seem harsh, but there is virtually no chance of getting back your cashback if it has already been paid to another website or not tracked properly due to various reasons such as adblocks, compliance issue with T&C. This is why we are very keen on members clicking through to merchants and completing their transaction immediately and wholly online. Even better would be if cookies could be cleared immediately before clicking through – this would then reduce the chance of your custom being linked to another website.
We’re sorry we haven’t been able to answer your question anywhere else in the FAQ Page. If you would like to contact us directly, then please follow the link
All you need to do while you shop is to just visit Cashjio.com before you visit any of the shopping websites you want to shop from! This would enable you to earn some extra cash while you shop online, all you need to do is to follow the below mentioned steps. Step 1: Browse Cashjio. All you need to do is to log in to cashjio or join Cashjio and browse for the latest coupons as well as offers from the shopping websites that you want to shop from to save more while you shop! Step 2: Shop from your favorite stores. Now you can shop from the popular stores like Jabong, Myntra, Make my trip, Flipkart etc like you would want to. You can also apply discount codes to save more money!
Once your order gets completed, we would be tracking your transaction in the maximum time duration of 72 hours to add the cashback to your Cashjio account and send you an email.
When your wallet gets more than Rs 150 as your ‘confirmed cashback’, or 100 as your ‘confirmed rewards’ the Cashjio member can request for the payment and your Cashjio balance will get transferred to your Bank account or will be credited as gift voucher for free!